Senior Quality Assurance Officer

Management
Arua, Uganda, Africa
February 27, 2025
Full Time
Application deadline closed.

Job Description

Job reference:       MU/ADM/2.1/2025

Applications are invited from suitably qualified Ugandans to fill vacant position of Senior Quality Assurance Officer    at Muni University.

Purpose of the Job: 

To ensure effective quality assurance management process in the University. 

Key Functions 

  • Plans, implements and continually improves the quality management systems of the University in conformity with nationally and universally accepted standards.
  • Supports in the design, development and review of the quality assurance framework, policies, guidelines, strategies, tools, Standard Operating Procedures (SoPs) and systems in line with regulatory requirements and industry standards.
  • Develops and maintains links with appropriate regulatory bodies, external agencies and networks with other higher education institutions on quality assurance.
  • Provides technical and professional support to various academic and administrative units in the implementation and enhancement of quality assurance systems in the University.
  • Organizes and participates in the sensitization, education and training of both staff and other stakeholders in quality management systems and standards.
  • Supports in preparation of periodic reports on quality assurance in accordance with the University’s quality assurance policy.
  • Conduct audits, surveys and assessments to evaluate compliance with quality standards, regulatory requirements, and internal procedures and recommend corrective and preventive actions
  • Investigates quality issues, non-conformances, and client complaints, implementing corrective actions to prevent recurrence.
  • Support in communicating quality management targets, shortfalls, remedial measures and improved processes and procedures.
  • Monitors and evaluates quality assurance requirements for teaching, learning, research and community outreach and advise accordingly.
  • Ensures that the University’s academic programs are continually updated and validated.

KEY OUTPUTS 

  • Quality management systems of the University planned, implemented and continually improved in conformity with universally accepted standards.
  • Supports in the design, development and review of the quality assurance framework, policies, guidelines, strategies, tools, Standard Operating Procedures (SoPs) and systems in line with regulatory requirements and industry standards provided.
  • Links with appropriate regulatory bodies, external agencies and networks developed and maintained.
  • Technical and professional support to various academic and administrative units in the implementation and enhancement of quality assurance systems in the University provided.
  • Sensitization programs and training to staff and other stakeholders in quality management systems and standards organized
  • Production of periodic reports on quality assurance supported.
  • Audits, surveys and assessments to evaluate compliance with quality standards, regulatory requirements, and internal procedures conducted and corrective actions recommended.
  • Investigations on quality issues, non-conformances, and client complaints, conducted.
  • Support in communicating quality management targets, shortfalls, remedial measures and improved processes and procedures provided.
  • Monitoring and evaluation of quality assurance requirements for teaching, learning, research and community outreach conducted and advice provided.
  • Academic programs are continually updated and validated.

PERSON SPECIFICATIONS

  • Shall hold a minimum of Master’s degree in Education, Management related courses, social sciences and health sciences from a recognized institution.
  • Bachelor’s degree in Education, Management related courses, Social Sciences and Health Sciences from a recognized institution
  • Shall have at least Five (5) years working experience three (3) of which should have been at the level of Quality Assurance Officer in a reputable institution.
  • Should have knowledge in program development, accreditation and approval processes of academic programs.
  • Should have knowledge in national, regional and international standards, norms and practices relating to quality assurance standards of Education in Institutions of higher learning.
  • Should be proficient in the use of information technology  Should be a person of impeccable integrity.
  • The applicant should be below the age of 55 years at the time of application.

MODE OF APPLICATION:

Typed application letters should be submitted in triplicate to the University Secretary, Muni University, P.O. Box 725, Arua, or the Kampala Liaison office in Makerere University Lincoln House A1 to be received not later than Friday 14th, March 2025 at 5:00pm.

1. The application letter should bear the title of the post and the reference number specified against the vacancy.

2. Applicants should attach three sets of CERTIFIED PHOTOCOPIES of their Academic Documents and Professional Certificates, National Identity Card and three recent passport size photographs, a typed and signed CV, evidence of previous/current employment (employment contract(s), appointment letter(s) and Certificate(s) of Service) and any other relevant documents. Where it is required, applicants for academic positions should attach evidence of publications and graduate research supervisions.

3. The application must include the applicant’s telephone contact, e-mail address and telephone numbers of three referees.

4. An applicant who shall not formally receive communication from the University on completion of the selection exercise should consider him/herself unsuccessful.

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