Response Services Manager

Management
Uganda, Africa
April 2, 2025
Full Time
Application deadline closed.

Job Description

Position: Response Services Manager

The response services manager leads and manages the response service team to ensure prompt, efficient and professional security response to emergencies. This role requires strong leadership, problem-solving abilities and oversight of security operations to ensure compliance with safety standards optimize client satisfaction, and align with business objectives.

Key Performance Areas:

  1. Team Leadership: Lead and manage the security response team effectively.
  2. Rapid Response: Ensure timely and effective emergency response deployment.
  3. Operations Management: Oversee Security operations, ensuring compliance with protocols.
  4. Business Continuity: Develop and review emergency response plans for preparedness.
  5. Incident Command: Lead decision-making and coordination during security incidents.
  6. Client Relations: Build and Maintain strong client relationships.
  7. Financial Management: Manage budgets and resources efficiently.
  8. Training & Performance: Ensure continuous training and performance evaluation.

Competencies:

>Minimum of 3 years of experience in security or emergencies response, with at least 1 year in supervisory or management role.

>Experience in managing a security team in a fast-paced, emergency environment.

Skills:

>Ability to lead and manage a security response team ensuring operational effectiveness.

>Ability to make quick, informed decision during high-pressure security incidents.

>Ability to coordinate and execute security operations while ensuring compliance with protocols.

>Ability to build and maintain strong client relationships ensuring satisfaction and trust.

>Ability to develop and implement effective emergency response and business continuity plans.

Minimum Qualifications:

>Diploma in Security Management, Law enforcement or a related field.

>Relevant Security Certifications, incident Management and first aid.

>Must be below 45 years of age

How to Apply.

Send your application letter Not Later than 14th April, 2025 attaching detailed C.V and Photocopies of academic credentials to the email address under APPLY NOW button:

The HR & Administration Manager, SGA Security

Plot 5, Mvule Close Naguru Hill

P.O BOX 20097, Kampala-Uganda

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