Front Desk Officer
Job Description
Mandela National Stadium of Looking for a qualified Front Desk Officer to provide front-line customer service, reception, and administrative support to ensure smooth operations and positive stakeholder interactions.
Key duties and responsibilities
01 Receives and welcomes visitors in a professional and courteous manner.
02 Answers and directs incoming telephone calls to the appropriate offices or staff.
03 Maintains a tidy and presentable reception area at all times.
04 Manages the visitor register and issues visitor passes as required.
05 Handles incoming and outgoing mail and parcels in coordination with the administration office.
06 Provides basic information to visitors and callers regarding company services and activities.
07 Coordinates appointments and meeting room bookings as directed.
08 Assists in photocopying, filing, and other clerical duties as may be assigned.
09 Reports any security or maintenance concerns in the reception area to the relevant office.
Person specifications
Academic Qualifications
An Honors Bachelor’s Degree in Office Management, Business Administration, Human Resource Management from a recognized institution.
Working Experience
Two (2) years relevant working experience at similar level in a reputable organization.
Competencies
Technical
- Customer Service and Reception Management
- Telephone and Communication Handling
- Office Procedures
- Basic Computer Applications
- Records Handling
Behavioral - Courtesy and Professionalism
- Communication Skills
- Organizational Skills
- Reliability and Integrity
- Interpersonal Relations
Deadline: 15th November 2026
All applications must be submitted as PDFs to Careers@se.holdings
